Manage Your Connections

1. Match or Pass

Zodo uses zodiac compatibility, your preferences, and the stated preferences of other members to identify potential connections.

Select Spin to discover Zodo members who may be compatible with you. When a matching card appears, you can add the person to your orbit, pass for now, or report a serious concern.

Swipe Down: Add a Match

Swipe down when you are interested in connecting with someone.

Swiping down adds that person to your personal orbit. The number of matches you may add is based on your Zodo subscription and is typically calculated daily.

Once someone is in your orbit, you may be able to chat and interact with them, subject to the number of active chat slots included with your subscription.

If all your chat slots are already in use, you may Quiet an existing conversation to free a slot while keeping that connection in place.

Swipe Up: Pass for Now

Swipe up when you are not interested in adding someone to your orbit at this time.

Swiping up returns that person to the Zodo universe and temporarily removes them from your potential matches. It does not block, report, or otherwise restrict either person.

• Swiping up does not create a chat connection.
• It does not permanently remove the person from Zodo.
• It does not notify the other person that you passed.

You may swipe up as often as you like, unless you have reached the total number of matching cards available through your subscription or there are no additional potential matches to show.

Someone you passed may appear in your matching cards again in the future—but not immediately. Whether and when that happens is determined by the Zodo matching process.

Report From a Matching Card

If a matching card presents a possible safety, fraud, impersonation, or other serious concern, select Report instead of swiping up or down.

Reporting permanently prevents future connections between you and that person and alerts Zodo monitors for review.

2. Unmatch

Use Unmatch when you have changed your mind about a connection but do not want to permanently block the person.

Unmatching someone:

• Removes the person from your active chats.
• Ends your current chat connection.
• Frees that chat slot for another connection.
• Deletes the existing chat history between you.
• Does not permanently prevent you from matching again.

After you unmatch, that person may return to your potential matches and could appear in your matching-card deck again. This may happen soon or sometime later, depending on the Zodo matching process.

Unmatching does not restore the match you previously used or add another match to your daily allowance. It simply helps you manage your current connections and Zodo experience.

Think of Unmatch as: “I’ve changed my mind—for now.”

If you never want to connect or interact with the person again, use Block. If their behavior or profile is suspicious, harmful, fraudulent, or unsafe, use Report. Both options permanently separate your accounts, but Report also alerts Zodo monitors for review.

3. Quiet

Use Quiet when you want to remove a conversation from your active chats without ending the connection.

Quieting someone:

• Removes the person from one of your active chat slots.
• Immediately frees that slot for another conversation.
• Keeps the underlying connection in place.
• Does not block or report the person.
• Can be reversed when you have an available chat slot.

How to Quiet Someone

1. Open the conversation.
2. Open the user’s profile.
3. Select Quiet.

How to Unquiet Someone

Your quieted connections are listed below the chat area. Select Unquiet next to the person you want to return to your active chats.

The person can return to your active chats when a chat slot is available under your subscription. Unquieting a connection does not necessarily replace or promote any particular conversation.

4. Block

Use Block when you permanently want to end a connection and prevent future interaction with someone.

Blocking someone:

• Permanently ends the connection between you and that person.
• Immediately ends further chat interaction.
• Removes the conversation from your active chats.
• Frees the chat slot for another connection.
• Prevents future connections and matching between you.
• Cannot be reversed.

You may block someone with whom you have an existing or previous chat or connection match.

How to Block Someone

1. Open the conversation.
2. Open the user’s profile.
3. Select Block.
4. Confirm your choice.

Blocking permanently separates your accounts but does not submit a report to Zodo monitors. If the person’s behavior or profile presents a safety, fraud, abuse, impersonation, or other serious concern, use Report instead.

5. Report

Use Report when you want to permanently end a connection and believe a profile or person’s behavior may be suspicious, unsafe, harmful, fraudulent, or unlawful.

Report includes the permanent separation provided by Block and also alerts Zodo monitors for review.

Reasons to report someone may include:

• Threats, harassment, intimidation, or abusive behavior.
• Requests for money or suspected scams.
• Impersonation or a potentially fraudulent profile.
• Sexual misconduct or unwanted sexual content.
• Attempts to obtain sensitive personal or financial information.
• Behavior suggesting that someone may be in danger.
• Other suspicious, dangerous, or potentially criminal activity.

Reporting someone:

• Permanently ends the connection between you and that person.
• Immediately ends all further chat interaction.
• Removes the conversation from your active chats.
• Frees the chat slot for another connection.
• Prevents future connections and matching between you.
• Cannot be reversed.
• Sends an email alert to Zodo monitors for review.

How to Report Someone

From a conversation:

1. Open the conversation.
2. Open the user’s profile.
3. Select Report.

From the matching-card deck:

1. Open the person’s matching card.
2. Select Report.

You will be asked to confirm the report and provide a reason. Your Zodo account must have a valid email address before you can submit a report.

Please include accurate, relevant details. If it is safe to do so, preserve screenshots or other information that may be important before submitting your report.

Connection Controls at a Glance